Online Shop

Ordering Information

Contact
Email me on portraitspets@aol.com if you have any queries regarding an order or placing one.

Delivery Costs
Delivery costs are indicated on each item.

Overseas customers - Please contact me first to see if I post to your country and for a postage quotation.

Items will only be posted once payment has been received and an email will be sent to let you know when your item has been despatched.

Original Art Work
Despatched within seven days of payment being received.

Items under £40 are sent first class Recorded Delivery and items over £40 are sent by Royal Mail's Special Delivery next-day service and postage costs are included in the price.

Sold items are removed from the site.

Limited Edition Prints
Usually despatched within 14 days. These are printed to order up to the number in that particular edition and then no more will be sold. P&P is included in the price for UK orders.

Payment
Payment is currently accepted by credit/debit card or Paypal and the transaction is processed securely through Paypal. There is no charge and you don't have to have an account with Paypal to pay in this way. If you have any problems when trying to pay with Paypal, I will be happy to try and help.

If you would like to pay by cheque (UK only), then please email me and I can arrange for this. If paying for original work by cheque, then 'reserved' will be placed on the item and the painting will be held until payment is received and then it will be removed from the site.

Refunds
If for any reason you are not happy with your purchase, I will refund the cost of the print/painting (less the original cost for posting) if it is returned undamaged within seven days of receipt.

Other Informtation
Any personal details you provide when purchasing from this site (name, address, etc) will only be used for the purposes of your purchase and not for any other marketing.